A few answers before you go.
Clear plans make better trips. Here are the details travelers ask about most.
Is the transfer price per person?
No. Private transfer prices are per vehicle for your selected route and passenger count. Excursions are priced per traveler or per private group, as stated on the activity page.
When is my booking confirmed?
Book and pay directly. Your reservation is confirmed after Stripe verifies payment, and your e-ticket is sent by email. We contact you one day before your service. A payment receipt alone does not replace the final pickup instructions.
Can I pay with a card?
Yes. Book and pay directly through secure Stripe Checkout. Card details are entered on Stripe, not stored on this website.
What if my flight is delayed?
Tell us your flight number and contact the team if your schedule changes. Your pickup instructions are updated in your booking. We do not display an automated flight-tracking feed.
Are child seats available?
Request the number of child seats and share the children’s ages. The team confirms availability before payment.
What if I need to cancel?
Use the cancellation request in your booking page. The team reviews the timing and the policy for your selected service; refund requests are reviewed before being processed.
Do all excursions include hotel pickup?
Read the inclusions and pickup information on the selected activity. Coverage and any extra charges depend on the option and hotel area.
Can I book for a large group?
Contact our team with your dates, destinations and group size. We can review private tour options and arrange a suitable transport quote.